
H&C Design-Build Website Privacy Policy
Last Updated: August 1, 2025
H&C Design-Build LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Information You Provide to Us
We collect information you voluntarily provide when you:
- Contact Us: Name, email address, phone number, and message content when you fill out contact forms or request quotes
- Subscribe to Our Newsletter: Email address and name
- Submit Project Information: Details about your renovation project, property address, budget range, and timeline
- Communicate with Us: Any information you provide via email, phone, or in-person consultations
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- Device Information: Browser type, operating system, device type, and unique device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths
- Location Information: General location based on IP address
- Log Data: IP address, access times, and referring website addresses
1.3 Information from Third Parties
We may receive information about you from:
- Business partners and referral sources
- Social media platforms (if you interact with our social media accounts)
- Public records related to property information
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | To provide construction and renovation services, prepare quotes, and manage projects |
| Communication | To respond to inquiries, send project updates, and provide customer support |
| Marketing | To send newsletters, promotional materials, and updates about our services (with your consent) |
| Website Improvement | To analyze website usage and improve user experience |
| Legal Compliance | To comply with legal obligations and protect our rights |
| Business Operations | For internal record-keeping, accounting, and business planning |
3. Google Analytics and Cookies
Important Notice: This website uses Google Analytics to help us understand how visitors use our site.
3.1 Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to collect information about your use of our website, including:
- Pages visited and time spent on each page
- How you arrived at our site (referral source)
- Your general geographic location (city/state level)
- Device and browser information
- Demographic information (age range, gender) if available
This information is transmitted to and stored by Google on servers in the United States. Google may use this data for its own purposes as described in the Google Privacy Policy.
3.2 How to Opt-Out of Google Analytics
You can opt-out of Google Analytics tracking by:
- Installing the Google Analytics Opt-out Browser Add-on
- Adjusting your browser settings to refuse cookies
- Using private/incognito browsing mode
3.3 Other Cookies We Use
3.4 Managing Cookies
Most web browsers allow you to control cookies through their settings. However, limiting cookies may impact your experience on our website. For more information about cookies and how to manage them, visit www.allaboutcookies.org.
4. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email delivery services
- Customer relationship management
- Payment processing
- Analytics and website optimization
4.2 Business Partners
With your consent, we may share your information with:
- Subcontractors and suppliers involved in your project
- Design partners and architects
- Financing partners (if you request financing information)
4.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Investigate fraud or security issues
4.4 Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Limited access to personal information (need-to-know basis)
- Regular security assessments and updates
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request your data in a portable format
- Opt-Out: Opt-out of marketing communications at any time
6.2 How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
6.3 Marketing Communications
You can opt-out of marketing emails by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us directly to request removal
- Adjusting your preferences in your account settings (if applicable)
Note: Even if you opt-out of marketing communications, we may still send you transactional emails related to your projects or services.
7. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post a notice on our website homepage for significant changes
- Send you an email notification if we have your contact information and the changes materially affect your rights
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
H&C Design-Build LLC
Privacy Officer
7327 NE 8th Ave
Portland, OR 97211
Email: privacy@hcdesignbuild.co
Phone: (971) 409-5926
General Email: info@hcdesignbuild.co
Please allow up to 30 days for a response to privacy-related inquiries.
See also our Terms of Service.